Privacy Policy

1. Introduction

Welcome to Tega Bus. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and website to book intercity bus tickets.

2. Information We Collect

To provide our services, we collect the following personal information:

• Personal Identification: Your name and mobile phone number.
• Purchase History: Details of the bus routes you book, travel dates, and payment statuses.

3. How We Use Your Information

The data we collect is used strictly for core app functionality, including:

• Generating and verifying your digital bus tickets (E-Tickets).
• Processing secure payments via MTN Mobile Money (MoMo).
• Providing customer support and communicating important travel updates.
• Applying loyalty rewards (e.g., waiving service fees for frequent travelers).

4. Data Sharing and Protection

We do not sell, trade, or rent your personal information to third parties for targeted advertising. Your data is only shared with trusted service providers (such as secure payment gateways and database hosting services) strictly for the purpose of facilitating your bookings. We implement industry-standard security measures to protect your data from unauthorized access.

5. Data Retention and Deletion

We retain your information as long as your account is active or as needed to provide you services. If you wish to request the deletion of your personal data, you may contact our support team, and we will securely remove your information from our active databases in accordance with applicable laws.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@tegabus.com